Business Support Systems and Operational Support Systems
Wireless carriers must make transition to next generation networks. As they do so, we help them achieve high performance by building Business Support Systems (BSS) and Operational Support Systems (OSS).
The next-generation Operational Support Systems (OSS) need to support existing services, multiple network technologies and new IP-based services. It also needs to support a Customer - and Services - Centric operating model while providing end-to-end Quality of Service (QoS).
PointRed Telecom is well-versed in helping wireless carriers design, develop and implement robust Business Support Systems (BSS) and Operational Support Systems (OSS) capabilities that keep the carriers moving toward high performance. Our Business Support Systems (BSS) framework includes customer care, self-serve portal, billing, point-of-sale systems and purveying. Our Operational Support Systems (OSS) framework is based on open and third generation standards-based architectural principles. It covers infrastructure planning and development, service delivery and service assurance.